Your Emotions Matter : Make them work for you; Emotional Intelligence redefined

Your Emotions Matter: Make them work for you; Emotional Intelligence Redefined.

Skill Level: All

Course Overview: 

This intensive one-day program is designed to provide participants with the foundational skills and practical techniques necessary to harness the power of Emotional Intelligence (EQ). The course focuses on enhancing self-awareness and self-management, developing stronger social awareness, and improving relationship management in both professional and personal settings. It aims to transform how participants understand and react to their own emotions and those of others, leading to better decision-making, reduced conflict, and improved leadership capabilities. The target audience includes professionals, leaders, and individuals seeking rapid development in interpersonal and intra-personal competencies.

Course Objectives:

1. Identify the four core domains and components of Emotional Intelligence (EQ) as defined by leading theories.

2. Accurately assess personal strengths and weaknesses within the five pillars of the EQ model.

3. Develop effective strategies for self-regulation to manage stress, control impulses, and maintain composure under pressure.

4. Practice and apply techniques for active listening and empathetic understanding to better perceive others' emotional states.

5. Enhance interpersonal communication skills to articulate feelings constructively and resolve minor conflicts effectively.

6. Formulate a personalized action plan for integrating high-EQ behaviors into daily professional interactions.

7. Analyze real-world scenarios to apply EQ principles for improved teamwork and leadership influence.

8. Recognize the impact of emotions on decision-making and learn methods for emotionally intelligent goal setting.

Course Outline: 

Module 1: The Foundations of Emotional Intelligence

1. Defining Emotional Intelligence: Theory vs. Practice

2. The Four Domains of EQ: Self-Awareness, Self-Management, Social Awareness, Relationship Management

3. The Business Case for High EQ: Impact on Performance and Leadership

4. Initial EQ Self-Assessment and Reflection

Module 2: Self-Awareness and Self-Management

1. Identifying Your Emotional Triggers and Patterns

2. Techniques for Instant Self-Regulation and Impulse Control

3. Developing Emotional Resilience and Positivity

4. Mindfulness Practices for Enhanced Present Moment Awareness

Module 3: Social Awareness and Empathy

1. Reading Non-Verbal Cues and Body Language

2. The Power of Perspective-Taking and Empathy

3. Understanding Organizational and Team Dynamics

4. Identifying and Responding to the Emotions of Others

Module 4: Relationship Management and Influence

1. Constructive Conflict Resolution Strategies

2. Giving and Receiving Difficult Feedback with Poise

3. Developing Persuasion and Influence without Authority

4. Building High-Trust, Collaborative Relationships

Module 5: Integration and Action Planning

1. Synthesis: Integrating EQ into Decision-Making Processes

2. Goal Setting for Sustained EQ Development

3. Role-Playing and Intensive Scenario Practice

4. Creating a Personalized EQ Development Roadmap